How to activate a new DashboardFox install

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Introduction

After the initial installation of DashboardFox, the next step is to activate DashboardFox and generate a valid trial license from our license management server.

Note: If you are re-installing DashboardFox on a previously licensed server, please use the same email address during this process to install your production license keys.

Note: You cannot use the same licensing email in this process on more than one server. If you are installing a new server to transition from a prior server, use a unique email address to start a trial on the new server and contact us at team@dashboardfox.com to assist you with the license transition.

Step 1: Access the DashboardFox Interface

To start the activation process, open a browser and navigate to:

• Linux: http://<server ip>/
• Windows: http://<server ip>/dashboardfox

Step 2: Log In

Use the default login credentials:

• Username: admin
• Password: dashboardfox

Step 3: Activate DashboardFox

Upon logging into a new install, you should see a yellow bar message indicating you must activate DashboardFox as part of the first use process. Follow the instructions provided to complete the activation.

If you see a red bar indicating there is an error, please ensure that the DashboardFox services are running.

• Linux: Review the installation log at /root/dashboardfox_install.log
• Windows: Check the logs in the c:\program files\dashboardfox\logs directory

For assistance with troubleshooting, please send the logs to team@dashboardfox.com and we can help resolve the initial issue.

Step 4: Review and Accept Terms and Conditions

Review the Terms and Conditions presented on the screen. If you agree, check the I accept checkbox located in the lower right corner, and then click Next to continue.

Step 5: Complete the Activation Screen

Look in the upper right-hand corner of the screen:

• If you see a green https://lm4.dashboardfox.com, it means you are connected to our license management server and can proceed.
• If you see that you are in offline mode and not connected, you have two options:
• Allow communication to https://lm4.dashboardfox.com to complete the activation.
• Alternatively, you will see an Installation ID on the screen. Email this ID to team@dashboardfox.com, and we will send you a key file that you can upload from this screen to complete the trial activation.

Assuming you are connected, the final step is to enter an email address to apply to your trial license. This email doesn't need to be valid, and we will never send anything to it. The email should be unique and not something you have registered a trial under before.

We recommend using the format dev_companyname@dashboardfox.com or prod_companyname@dashboardfox.com so that we can easily identify your server and assist you with trial extensions or application of non-trial keys in the future.

Enter your activation email address and press Finish.